If you're a frequent user of the Import.io platform, we have some exciting news for you. We're thrilled to announce the launch of our new subscription plans, designed to provide you with even more value and flexibility.
In today's fast-paced digital world, we understand the importance of adapting to changing customer needs. Understanding the market is critical for businesses today in these turbulent economic times. Web data informs decisions of whether a business is capable of being first to market, selling products and services at a competitive price, or proactively addressing customer sentiment. We’re in the business of providing web data to our customers at the right time, in the right format, in high quality to guide businesses decisions.
That's why we've subscription plans that cater to a range of different business sizes and requirements, while still delivering the same high-quality service that you've come to expect from us.
Whether you're a small business owner looking to get started with our platform, or a larger enterprise seeking advanced features and support, we have a plan that's perfect for you. So without further ado, let's take a closer look at what each of our new subscription plans has to offer.
What are the new subscription plans?
Customers can choose from three subscription plans: Starter, Standard, and Advanced to suit their business needs. Plans are based on features, query volume and support levels. Check out more details on the new plans:
The Starter plan is designed to support simple use cases and provides everything you need to extract data from static sites. It includes basic features such as the intuitive point and click interface, scheduling, email alerts and knowledgebase and ticket support. With the Starter plan, users have 5,000 queries per month as a part of their plan, and the pricing starts at $199 per month.
The Standard plan is great for more difficult challenges, like dynamic sites, captchas, or authentication. It includes all the features of the Starter plan, along with interactive extractors, chained extractors, premium proxies, access to webhooks and the Import.io API. With the Standard plan, users have 20,000 queries, and the pricing starts at $599 per month.
The Advanced plan is built for extracting data at scale, with support levels for mission critical data applications. It includes all the features of the Standard plan, along with more queries, phone and chat support. With the Advanced plan, users have 50,000 queries per month and starts at $1099 per month.
What is a query you ask? A query is any input that results in a request to a web site. For instance, visiting a search results page would result in a single query for the first page and, in the case where there are multiple pages of results, an additional query for each subsequent result page you choose to visit. Screenshots, actions, and downloaded images all consume a query.
Brand new phone and chat support
Our longtime Import.io customers may have noticed a few new offerings above. We’re very proud to now support chat and phone support. We will continue to maintain our 24x7 email and ticket support offerings but will now have chat and phone support operations Monday through Friday. We’re also in the process of expanding our operations center, opening new offices in Krakow, Poland. This will provide an expedited method for getting the help you need to solve your critical business problems.
New Technical Account Manager for white glove support
We’ve also created a technical account manager service for contract customers. Your technical account manager will be your go-to resource for technical questions, data extraction strategies, onboarding support and anything else you need. Account Managers have direct access to every resource in the company to ensure you never run into bottlenecks or have to wait through a complicated escalation process.
In conclusion, the new import.io subscription packages offer a range of features and pricing plans to cater to the diverse needs of users. Whether you are a small-scale individual user or a large-scale organization, import.io has a subscription plan to suit your needs. With its intuitive, feature rich platform and premium support offerings, import.io is a powerful tool for data extraction and analysis, making it an essential tool for businesses.
If you would like to sign up for one of our subscription plans, you can check out more details here. For customers who would like to upgrade can do so here.