Track customer questions with Q&A data
If your customers aren’t confident about the details of your product, they will be less likely to purchase. Understand what questions your customers are asking with Import.io’s Q&A data feeds.
Remove friction from the buying process
Product Q&A data feeds allow you to optimize your product listings and remove friction from the buying process. Understand what your customers are asking so you can ensure you’re presenting the right information to allow them to make informed purchase decisions.
Own the conversation with your customers
Quickly and confidently make product documentation and packaging decisions based on feedback
Regularly update and enhance FAQ information
Mitigate confusion around products or offerings
Ensure customer questions are responded to quickly, accurately and in line with brand tone
Easy and flexible data collection service
Getting started is easy. Specify the key words or categories that you want to monitor. Let us know the frequency you want the data collected, the output file format and output location, and we will do the rest.