Find out what customers are saying about your product
Learn whether or not they’re satisfied with their purchase
Pick up on any confusion or negative feedback and act on it
Identify and resolve customer concerns
Understanding customer sentiment and actively responding to feedback is crucial for ensuring customer satisfaction. Use Import.io’s Product Reviews data feed to monitor customer sentiment and reviews so you can identify and address potential problems early and keep your customers happy.
Gaining the insight to increase sales
- Use review information to help determine future offerings or pricing levels
- Monitor how and why reviews and ratings evolve over time
- Establish a benchmark sentiment against your competitors
Input and frequency
Easy and flexible data collection service
Getting started is easy. Simply specify the product you want data on by providing product identifiers, category names, SKUs or search terms as well as the time period to monitor reviews. Let us know the frequency you want the data collected, the output file format and output location, and we will do the rest.
“We talked to everyone in the market, but Import.io was the only company which understood our business and were willing to deliver against our specific needs.”A Leading FMCG Brand
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