Tell us what data you need.
Choose a route and give us the essentials. A specialist replies within one business day with feasibility, the next step and an initial commercial direction where possible.
Self-service platform, enterprise plan or a question about a tier. Tell us the sites and the volume. If you haven't tried it yet, the free trial is faster than a call: 5,000 queries, no card.
You describe the data, we run it under an SLA. Send the source list, the schema you want and the cadence. Feasibility per source comes back in days; a scoped proposal with price and first-delivery date within a week.
Pricing intelligence and MAP monitoring. Send 50 SKUs and your competitor list and we show your matched market view on the call. There's a dedicated Aperture contact page if you'd rather.
Structured web data as tools for your agents. The MCP is self-service with 10,000 free calls; talk to us for enterprise capacity, private endpoints, domain policies or invoicing.
Training corpora, retrieval feeds, evaluation sets. Send the domain, languages, date range and target size. We return a pilot slice with its quality report before any commitment.
What happens next.
Every request goes to the person who runs that product, not a queue. Here is the path.
A specialist replies
Extraction requests go to a solutions engineer, managed requests to the delivery team, Aperture to a pricing expert, MCP and AI to the platform team. You get a person and two proposed times.
Feasibility per source
For managed and AI requests we test your actual sources: reachability, anti-bot, login, rendering, geography, proxy cost. You get a yes or a no per source, in writing.
Price and a date
A scoped proposal with the commercial basis (per query, per source, per corpus or a licence), the SLA where one applies, and the date of first delivery. Typically two to three weeks for a first order.
Other ways in.
Not everything needs a sales call.
Security and procurement
Questionnaires, DPAs, MSAs and vendor onboarding. We have done this many times; send the paperwork.
sales@import.ioTrusted by retailers, brands, marketplaces and the data companies that serve themThree leading commerce-intelligence platforms run their capture on Import.io.
Before you write.
Four answers that save a round trip.
Do I need a call to buy?
No. Self-service plans from $199 a month and the MCP are bought online with a free trial and free calls. Sales is for enterprise volumes, managed programs, Aperture, corpora, or procurement paperwork.
How fast can you start?
Self-service: today. Managed: feasibility per source in days, a first order typically delivering within two to three weeks of signature. Aperture: first matched market view on the call, full program in two to three weeks. Corpora: a pilot slice before commitment.
Can you handle sites behind logins or heavy anti-bot?
Yes, under managed programs and on the Advanced self-service tier. Tell us which sources; feasibility is confirmed per source before anything is quoted.
Where are you?
Import.io is headquartered in San Francisco with delivery and engineering across the United States and Europe. Enterprise accounts have a named engineer and a CSM in a working time zone that overlaps yours.