Scheduled Maintenance

Update: today’s scheduled maintenance was completed successfully inside the anticipated maintenance window. There were no unexpected incidents. All systems are back up and running. is scheduled to be temporarily unavailable for maintenance from approximately 01:00 AM until 04:00 AM Pacific Time on December 17, 2016.

Key facts

During the maintenance window:

  • All products will be unavailable
  • You will not be able to log in to
  • If you attempt to login, you will be redirected to a maintenance page
  • You will not be able to create new Extractors
  • Extractors that are in-flight when maintenance begins will not be interrupted, they will continue to run, they will finish successfully and will be available after maintenance is complete
  • Scheduled extractions will be put on hold during maintenance and will resume once maintenance is complete
  • APIs will become unresponsive

We are sorry for the inconvenience.

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