Customer FAQ

Today, Import.io announced that it has acquired Connotate, extending Import.io’s Web Data Integration market leadership.

Import.io recongnizes the value of Connotate’s team, intellectual property and blue-chip customers. We felt that by combining forces we could further accelerate the value we provide to customers.

For much the same reasons as Import.io, Connotate felt that the combination of the teams and technology can deliver better solutions, faster to customers. In addition, Import.io is a very well funded company and thus has the resources required to build a significant business.

Yes, the vast majority of the Connotate team will be joining Import.io, including Kelley Scott as Director of Software Engineering, Gina Cerami as Vice President of Marketing and Vincent Sgro, founder of Connotate, as Chief Scientist. The New Brunswick office will become Import.io’s East Coast center of operations.

Import.io customers will benefit from accelerated innovation in the Import.io solution with the new additions of both technology and people to the Import.io product and team.

Connotate customers will continue to use their Connotate solutions. Customer success and support will now be provided by the combined Import.io team but you will likely be dealing with the same individuals. In the longer term, Import.io will be developing a superset product so that all customers can take full advantage of the complete Import.io offering.

No. Other than that it is now being supported and managed by Import.io. Please continue to use your current support process until you are notified otherwise.

Yes.  You can continue to purchase Connotate solutions, please talk to your account team to determine the best product to fit your solution needs.

The team is working to develop our combined roadmaps. We will be soliciting feedback and requirements throughout the process.

Contact your current support representative, or email us at hello@import.io

Yes, subject to a discussion around terms, this may be possible.

Yes.