Today, Import.io announced that it has acquired Connotate, extending Import.io’s Web Data Integration market leadership.
Customer FAQ


What is the announcement?
Why did Import.io do this?
Import.io recongnizes the value of Connotate’s team, intellectual property and blue-chip customers. We felt that by combining forces we could further accelerate the value we provide to customers.
Why did Connotate agree to this?
For much the same reasons as Import.io, Connotate felt that the combination of the teams and technology can deliver better solutions, faster to customers. In addition, Import.io is a very well funded company and thus has the resources required to build a significant business.
Is the Connotate team joining Import.io?
Yes, the vast majority of the Connotate team will be joining Import.io, including Kelley Scott as Director of Software Engineering, Gina Cerami as Vice President of Marketing and Vincent Sgro, founder of Connotate, as Chief Scientist. The New Brunswick office will become Import.io’s East Coast center of operations.
What does this mean for Import.io customers?
Import.io customers will benefit from accelerated innovation in the Import.io solution with the new additions of both technology and people to the Import.io product and team.
How does this impact Connotate customers?
Connotate customers will continue to use their Connotate solutions. Customer success and support will now be provided by the combined Import.io team but you will likely be dealing with the same individuals. In the longer term, Import.io will be developing a superset product so that all customers can take full advantage of the complete Import.io offering.
Does my current Connotate support arrangements change?
No. Other than that it is now being supported and managed by Import.io. Please continue to use your current support process until you are notified otherwise.
Are Connotate’s solutions still available for purchase?
Yes. You can continue to purchase Connotate solutions, please talk to your account team to determine the best product to fit your solution needs.
What is the the plan for a combined Import.io and Connotate roadmap?
The team is working to develop our combined roadmaps. We will be soliciting feedback and requirements throughout the process.
Who should I contact if I have further questions pertaining to the announcment?
Contact your current support representative, or email us at hello@import.io
Can I swap my Connotate or Fetch licenses for Import.io licenses?
Yes, subject to a discussion around terms, this may be possible.
Does Import.io also offer a Managed Data Service?
Yes.
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