Digital Shelf Guide:

Web data you need for ecommerce insights

  • Discover the stages and data behind the digital journey
  • Explore the key data points to capture
  • Learn the insights revealed through those data points
Digital Shelf E Book

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Digital Shelf Guide

Optimize to customer needs and gain insight into market demand

Understanding customer sentiment and actively responding to feedback is crucial for ensuring customer satisfaction. Many businesses neglect key responses to customer service and product improvement resulting in missed opportunities for growth both internally and externally. Address potential problems early, respond quickly and keep your customers happy. 


  • Enhance customer service and own the conversation with customers 
  • Improve search ranking factors and measure the percentage of questions answered on a listing
  • Identify missing points and details from product descriptions that may be blocking customers from buying

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Data Consumer Hero

Digital Shelf Guide

Explore market positioning and improve discoverability

As the number of eCommerce sites continues to rise, it’s critical now more than ever to optimize search strategies to maximize discoverability. Studies show that 70% of Amazon customers never click past the first page of search results.

  • Understand and control the impact of paid search
  • Track and monitor ranking against global marketplace
  • Analyze and optimize share of search to ensure discoverability
  • Benchmark product rankings against competitors for keywords and categories

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Solutions Analytics Providers Module 1a