Careers at Import.io

Location: USA, UK or globally remote.

We are looking for an experienced Product Manager to guide the creation of this product and take complete ownership of the go-to-market (GTM) strategy. In this role, you will work directly and regularly with the Executive team and partner closely with your development team. You’ll be the voice of our customer, researching their needs and experiences ensuring a GTM strategy that resonates and makes it easy for more enterprise level prospects to say “yes”!

The Delivery Director role at import.io provides leadership for our implementation engagements with clients. You’ll use your extensive leadership and project management experience to manage our team of smart and driven engineers to deliver fully scoped and effective solutions to our clients.

The Customer Success Engineers together form a team of 3-4 who collectively own all of the company’s deliveries to our customers. We are on-boarding new clients constantly and the Customer Success Engineers own the process from initial requirements gathering, scoping and estimation, through to the creation of custom content extractors and on to QA, deployment, testing and acceptance.

Responsibilities to include learning & communicating the technical details concerning how our software works and what problems it solves for our clients; helping to scope and construct detailed technical & pricing proposals for customers; managing customer relations by soliciting and logging client feedback; identifying areas where we can improve customer satisfaction and repeat business, then communicating those issues and possible solutions to upper management; helping set and achieve sales goals and quotas on a monthly and quarterly basis.

This senior engineering role is responsible for the architecture, performance and scalability of our distributed web crawling and extraction servers and everything that entails from overcoming anti-crawling measures, orchestration of thousands of simultaneous servers through to infrastructure cost optimisation and highly-distributed parallelized workflows.

Import.io are always looking for talented, hard working engineers with experience in web data, web data integration, headless browser technology or large scale/high availability distributed systems. In exchange we offer the scope to grow within the role and career and an attractive base salary and benefits package.