Careers at Import.io

Location: USA, UK or globally remote.

Working within our Core Engineering team, Your primary focus will be development of all server-side logic, definition and maintenance of our service offerings, and ensuring high performance and responsiveness to requests from the front-end. You’ll work well within a dynamic and collaborative team, and be passionate about coding, scalable architectures and technical innovation.

Working within our Applications development team, your primary focus will be development of both client-side and server-side logic, definition and maintenance of our applications offerings, and ensuring high performance and scalability across the entire tech stack. You’ll work well within a dynamic and collaborative team, and be passionate about coding, scalable architectures and technical innovation.

We are looking for an experienced Product Manager to guide the creation of this product and take complete ownership of the go-to-market (GTM) strategy. In this role, you will work directly and regularly with the Executive team and partner closely with your development team. You’ll be the voice of our customer, researching their needs and experiences ensuring a GTM strategy that resonates and makes it easy for more enterprise level prospects to say “yes”!

With responsibility for a team of Customer Success Managers, you will have ultimate ownership of the engagement and retention of our customer base. This is a hands-on player-manager position in a fast paced and demanding environment, and you’ll thrive on challenge.

The Delivery Director role at import.io provides leadership for our implementation engagements with clients. You’ll use your extensive leadership and project management experience to manage our team of smart and driven engineers to deliver fully scoped and effective solutions to our clients.

The Customer Success Engineers together form a team of 3-4 who collectively own all of the company’s deliveries to our customers. We are on-boarding new clients constantly and the Customer Success Engineers own the process from initial requirements gathering, scoping and estimation, through to the creation of custom content extractors and on to QA, deployment, testing and acceptance.

Responsibilities to include learning & communicating the technical details concerning how our software works and what problems it solves for our clients; helping to scope and construct detailed technical & pricing proposals for customers; managing customer relations by soliciting and logging client feedback; identifying areas where we can improve customer satisfaction and repeat business, then communicating those issues and possible solutions to upper management; helping set and achieve sales goals and quotas on a monthly and quarterly basis.

Import.io are always looking for talented, hard working engineers with experience in web data, web data integration, headless browser technology or large scale/high availability distributed systems. In exchange we offer the scope to grow within the role and career and an attractive base salary and benefits package.